Automation refers to the use of technologies to automate IT tasks. By using software and scripts, repeatable processes can be automated and the workload of IT experts can be reduced.
This automation covers various areas such as network automation, cloud provisioning and configuration management. The automation of IT processes enables faster provisioning of IT infrastructure and applications. By scaling IT environments with fewer errors, companies can realize significant cost savings and improved alignment with business needs. The use of Artificial Intelligence (AI) and Machine Learning (ML) in automation provides additional benefits by automatically optimizing and improving processes. Overall, automation in IT allows IT teams to focus on more challenging tasks and minimize human error.
Companies should consider the benefits of automation and decide which processes can be automated to increase the efficiency of their IT department.